Terms & Conditions

Conditions of Use

Acceptance of Terms & Conditions

Placing an order through this website is deemed to constitute your acceptance of our Terms & Conditions. If you do not understand any of these terms please contact us before you place an order.

Please ensure you thoroughly research the needs and compatibility of the livestock before buying. We are here to help and answer any questions you have.

It is illegal to sell any livestock to peoples under the age of 16, by purchasing from our site you are agreeing that you are over 16 years of age.

Prices

Prices and any delivery costs will be as stated and will include value added tax at the current UK rate. We reserve the right to increase the prices of the products periodically to reflect any increased costs. If there are for any reason anomalies with the order calculating incorrectly due to website software failure when you order, we will inform you of the correct order price to confirm that you still want to go ahead with the order at the new price. We reserve the right to cancel orders that have not calculated correctly due to software error.

Delivery

Telephone: 01482899777 or Email: sales@smithsnurseries.com

Delivery for all livestock is priced upon area and species, any questions please contact us on the above telephone number or email address.

Security & Privacy

At Smiths Nurseries Thorngumbald Ltd we know that you demand the highest level of security for your online transactions.

Smiths Nurseries Thorngumbald Ltd does not have access to your credit and debit card details, which are sent direct to PayPal or our payment service providers. All credit and debit card information submitted within the order process is secured. You can tell when a page requesting payment details is secure as “https” appears in the address window of your browser and also a small padlock will be displayed.

All the personal information that you provide, for example name, address, and credit/debit card number are used solely to process the transaction. We do not sell your information to any third party. Neither do we trade or share your details with any third party. All credit and debit card information is processed direct by our payment service providers

Cancellation

You may cancel any orders up until the goods are ready for despatch, this is usually once we are in receipt of your order and payment has been accepted. Should you wish to cancel an order, please call us without delay on 01482 899777, if no answer please wait for automatic divert.

Payment

Payment for the items you wish to order can be paid for using our payment providers who accept all credit and debit cards PayPal is accepted as our online payment provider and for all livestock, either card payments over the phone or PayPal can be used.

Copyright Note

All pictures used on this site are the property of their respective owners.

Arrive Alive Guarantee

At Smiths Nurseries.com, we take pride in dealing in only the finest quality livestock. To back this up, we offer an arrive alive guarantee. If you receive any livestock that have died in transit, we will refund you for your loss as long as proof is provided, either quality photos or returned dead stock.